Our Mission Statement:
“To represent our customers with honesty and integrity for all involved parties, and to complete the job in a timely and professional manner using quality materials and craftsmanship. We are not trying to be the biggest company in our industry…we simply strive to consistently exceed our customer’s expectations.”
Masada Roofing is a family-owned roofing company serving the Austin metropolitan area. We have been in the industry since 1999 and have built our business over the years by referrals from satisfied customers. We are an EPA “Lead-Safe Certified Company”. We are a company specializing in hail damage and storm damage and insurance claims, we also offer roof ventilation systems, as well as radiant barrier insulation in attics which can save homeowners as much as 20% on their energy bills. Our Customers love it!
Masada Roofing Company Facts:
- A company with a reputation of integrity & Customer Satisfaction
- Locally owned and operated – Based in Austin, Texas
- In the Roofing Industry since 1999
- Family owned and operated
- Fully insured ($2,000,000 liability coverage)
- Business built on customer referrals
- EPA “Lead-Safe Certified Company”
Our Commitment to Our Customers:
As a member in good standing of the Central Texas Better Business Bureau, we have pledged to observe the highest standard of integrity and professional responsibility in working with our customers:
- By making no false promises or claims in advertising
- By striving to keep all appointments at the agreed scheduled time
- By being a Certified Installer by the Manufacturer’s when applicable
- By providing proof of insurance
- By providing customer referrals
- By fulfilling Contract obligations
- By maintaining communications with the Owner regarding any changes in the schedule, scope of work, or any unforeseen conditions
- By being Professionally responsive to owner service calls
- By aspiring towards 100% customer satisfaction